Shipping Information
Thank you for choosing us! We work hard to process and ship your order as quickly and safely as possible. Please review the information below to learn more about our shipping methods and policies.
Order Processing
Most orders are processed and shipped within 1–3 business days after your order is placed and artwork has been approved (if applicable). During periods of high order volume, processing times may vary slightly.
Once your order has shipped, you will receive a tracking number by email so you can monitor its progress.
Shipping Carriers
Our primary shipping carrier is UPS, providing reliable delivery throughout the United States.
We also ship using USPS when appropriate based on the size, weight, and destination of your order.
Carrier selection is determined to provide the best combination of speed, reliability, and value.
Equipment Shipping
Equipment orders may be shipped using one of the following methods:
- UPS for smaller equipment and accessories.
- Freight Shipping for larger equipment that exceeds standard parcel shipping limits.
If your order ships via freight, our team will contact you with any important delivery information, including scheduling details if required.
Shipping Rates
Shipping costs are calculated during checkout based on the weight, dimensions, destination, and shipping method selected.
Tracking Your Order
Once your order leaves our facility, you'll receive a shipping confirmation email that includes your tracking information.
Please allow a short period for tracking updates to appear after the carrier has received your package.
Delivery Information
Please verify that your shipping address is accurate before completing your order. We are not responsible for delays or additional charges resulting from incorrect or incomplete shipping information.
Delivery times are estimates provided by the carrier and may be affected by weather, holidays, or other circumstances beyond our control.
Damaged or Lost Shipments
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and help resolve it promptly.
Questions?
If you have any questions about shipping, delivery options, or equipment freight shipments, our customer service team is here to help. Contact us before placing your order, and we'll be happy to assist you with choosing the best shipping option for your needs.