Meet the Team
The People Behind Your Transfers
At Ace DTF, we believe great products start with great people. Since 1992, our team has been dedicated to providing decorators, apparel businesses, schools, sports organizations, and promotional product companies with dependable printing, outstanding service, and industry-leading turnaround times.
Whether you're ordering a single gang sheet or thousands of custom transfers, there's a team of experienced professionals working behind the scenes to make sure your order is produced with the quality and attention it deserves.
Family Owned Since 1992
For more than three decades, Ace has grown by focusing on one simple principle: treat every customer like they're part of the family.
While printing technology has evolved dramatically over the years, our commitment to quality, customer service, and reliability has remained the same. Today, we're proud to serve customers across the United States while continuing to invest in new equipment, better processes, and the people who make it all happen.
Our Team
Customer Service
When you contact Ace DTF, you're reaching real people who genuinely care about your success. Our customer service team—Heidi, Ginette, Matt, and Theresa—is here to answer questions, help place orders, explain our products and services, and make sure you have everything you need for a successful project.
Whether you're ordering your first DTF transfer or managing production for a growing apparel business, Heidi, Ginette, and Theresa are committed to providing friendly, knowledgeable support every step of the way. From artwork questions to order updates and product recommendations, they're always happy to help.
Graphic Design & Artwork
Every great print starts with great artwork. Our in-house artists—Bob, Christa, and Matt—review artwork every day to help ensure your designs print with the best possible quality.
Whether you need help preparing a print-ready file, checking image resolution, removing backgrounds, adjusting colors, or making small artwork edits, Bob, Christa, and Matt are here to help. Their goal is to make sure your artwork is production-ready so your transfers look exactly the way you expect when they're pressed.
Production
Behind every order is a dedicated production team committed to delivering the quality Ace DTF is known for. Beth, Kirk, Shellie, Diane, Amber, Michelle, Travis, Steve, and Shauna work together every day to keep orders moving efficiently through our production facility.
Our team operates multiple industrial DTF print lines, screen printed transfer equipment, sublimation production, and finishing stations. From printing and curing to cutting, packaging, and preparing shipments, every order is carefully monitored throughout the production process to ensure vibrant color, sharp detail, consistent quality, and the fast turnaround our customers depend on.
Quality Control, Shipping & Fulfillment
Before any order leaves our facility, it goes through a thorough quality control process to ensure it meets the high standards our customers expect. Kaley and Michelle oversee our Quality Control, Shipping, and Fulfillment departments, making sure every order is inspected for print quality, color accuracy, sizing, and overall presentation before it is carefully packaged for shipment.
From the final inspection to securely packing your order, Kaley and Michelle work to ensure your transfers arrive ready to press and in excellent condition. Their attention to detail helps us maintain the fast turnaround and dependable service Ace DTF has been known for since 1992, whether your order is shipping across town or across the country.
What Makes Ace Different
- Family owned and operated since 1992
- More than 34 years of industry experience
- Millions of transfers printed
- Multiple industrial DTF production lines
- Fast 1–3 business day turnaround on most orders
- Friendly, knowledgeable customer support
- Proudly serving customers throughout the United States
More Than Just DTF
Ace DTF is part of a family of businesses dedicated to helping decorators succeed. In addition to custom DTF transfers, we offer:
- UV DTF Transfers
- Screen Printed Transfers
- Sublimation Transfers
- DTF Supplies
- Heat Presses & Equipment
- Custom Apparel Printing
- Embroidery
- Design Assistance
Whether you're starting a new apparel business or managing high-volume production, we're here to help you grow.
We'd Love to Meet You
Have questions? Need advice on artwork, equipment, or choosing the right transfer?
Our team is only a phone call or email away. We take pride in providing the kind of personal service that's hard to find today, and we look forward to helping with your next project.
Thank you for trusting Ace DTF. We appreciate every order and every customer, and we look forward to being your printing partner for years to come.